Your personal information is safe with us. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it secure for every player in the Philippines.
When you register on jili55, we collect your full name, date of birth, nationality, and a valid government-issued ID number to verify your identity. This information is required under Philippine regulations to ensure that all players are of legal age and are who they claim to be. We may also request proof of address such as a utility bill or bank statement during the verification process. All identity documents you submit are encrypted and stored securely, and access is strictly limited to authorised compliance personnel only.
We collect your email address, mobile number, and chosen username when you create your account. Your contact details are used to send you account notifications, security alerts, and important platform updates. We do not use your contact information to send unsolicited marketing messages without your explicit consent. You may update your contact details at any time through your account settings, and we will verify any changes to protect your account security.
When you make deposits or withdraw winnings, we collect details about your chosen payment method, transaction amounts, and timestamps. We do not store full card numbers or banking credentials on our servers — these are handled by certified third-party payment processors operating under their own strict security standards. Transaction records are retained for the legally required period to comply with Philippine anti-money laundering regulations. These records may be reviewed by our compliance team if suspicious activity is flagged on your account.
We automatically collect technical information such as your IP address, browser type, device model, operating system, and session duration when you use our platform. This data helps us detect fraud, improve platform performance, and ensure our mobile experience works correctly across all devices used by players in the Philippines. We also track in-platform behaviour such as pages visited and games played to improve our service and tailor your experience. This data is analysed in aggregate and is not used to personally identify you for marketing purposes without your consent.
The primary reason we collect your personal data is to operate your jili55 account and deliver a smooth, secure gaming experience to every player in the Philippines. We use your information to process deposits and withdrawals, verify your identity, settle bets, and communicate essential account updates to you. Without this data, we would be unable to provide you with access to the platform or process any financial transactions on your behalf. We also use your data to prevent fraud, detect unauthorised access, and enforce our responsible gaming commitments. Your data is processed only for these legitimate purposes and is never sold or rented to third-party advertisers or marketing companies.
Aggregated, anonymised usage data helps our product team understand how players navigate the platform, which games are most popular, and where the mobile experience can be enhanced. This analysis never identifies you personally and is used solely to improve performance, fix bugs, and introduce features that matter to our players. You benefit directly from this work through a faster, more intuitive platform every time you log in.
jili55 operates under applicable Philippine laws and gaming regulations, which require us to retain certain records for defined periods. Your identity and transaction data may be shared with regulatory bodies, law enforcement agencies, or licensed auditors when we are legally required to do so. We will always notify you of any such disclosure where permitted by law. We do not share your data beyond what is strictly required by these obligations.
Under Philippine data privacy laws, you have clear and enforceable rights over your personal information. jili55 respects these rights and has processes in place to help you exercise them quickly and without hassle. Below is a summary of what you are entitled to as a registered player.
You may request a copy of all personal data we hold about you at any time. We will provide this within the timeframe required by applicable law, at no charge for standard requests.
If any personal information we hold is inaccurate or outdated, you have the right to request that it be corrected. You can update basic details directly in your account settings or contact our support team for assistance.
You may request that we delete your personal data, subject to our legal retention obligations. Where we are required by law to retain certain records, we will inform you of the applicable retention period clearly and transparently.
You can object to the processing of your data for direct marketing purposes at any time. Once you opt out, we will stop using your data for those specific purposes immediately and confirm the change to you.
Where technically feasible, you may request your personal data in a structured, machine-readable format. This allows you to transfer your information to another service provider if you choose to do so.
To make any data request, contact our support team using the details provided in the footer of this page. We aim to respond to all privacy-related requests within 30 days and will confirm receipt promptly.
jili55 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse platform performance. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies are used in an anonymised form to help us understand how our Filipino players use the site. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. We do not use cookies to serve third-party advertising or to track you across other websites.
Last updated: June 2025. This Privacy Policy applies to all users of the jili55 platform in the Philippines. For questions, please contact our support team via the details in the footer below.
Our support team is available 24/7 to help you with any data-related concerns. You can also visit our FAQ page for quick answers, or create a free account to start playing today on jili55.